Customer Care
Get help with booking or managing your hotel break in Ireland. Our Customer Care team can assist with new bookings, existing reservations, account queries and general enquiries.
New Bookings
You can search and book great-value hotel breaks across Ireland directly through our website.
- Book online: Browse hotel breaks in Ireland
- Customer Care: info@getawaysireland.ie
- Email support hours: Monday to Friday, 9.00am to 5.30pm
- Weekends and bank holidays: Closed
For the quickest response, please contact our team by email.
When contacting us, please include your full name and booking reference so we can process your request as quickly as possible.
Manage an Existing Booking
You can view or cancel your hotel booking online using your booking details.
View or manage an existing booking
If you have a question about an existing reservation, please email info@getawaysireland.ie and include your full name and booking reference.
Accommodation Providers
If you are an accommodation provider and would like to feature your property on Getaways Ireland, please contact our Accommodation Supply team at hotelsupport@digibreaks.com.
Verify Your Email Address
If you have recently created a Getaways Ireland account but have not yet verified your email address, you can request a new verification link below.
Verifying your email helps us confirm your account and ensures you can access your member benefits, exclusive hotel offers and booking features.
If you continue to experience difficulties, please contact our Customer Care team at info@getawaysireland.ie.
General Enquiries
For general enquiries, information or feedback, please contact us by email or post.
- Email: info@getawaysireland.ie
- Post: Getaways Ireland, c/o Digibreaks, Argyle Square, Donnybrook, Dublin 4, Ireland
Feedback and Complaints
We welcome customer feedback and want to help resolve any issues you may experience.
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- Email: feedback@digibreaks.com
- Online: Visit our Feedback and Complaints page