Self-Catering Holiday Homes and Apartments FAQs
Find answers to common questions about booking a self-catering holiday home or apartment in Ireland through Getaways Ireland.
What Happens After I Make My Booking?
You will receive an email from your holiday-home provider with further information about your stay, including arrival instructions and any outstanding payment requirements.
Many holiday homes are managed by independent providers, so please check your spam or junk folder if you have not received an email.
In some cases, the accommodation provider may also contact you by telephone using the contact details supplied with your booking.
How Do I Pay the Remaining Balance?
Your accommodation provider will explain how and when the remaining balance must be paid.
Payment arrangements vary by property. You can find the relevant information on the property’s Getaways Ireland page under Terms of This Property.
We update property information when new details are provided by the accommodation provider.
Are There Any Additional Charges?
Many self-catering properties have additional charges. These may include:
- Electricity, heating or other utilities
- A refundable security deposit
- Cleaning fees
- Charges for cots or additional equipment
- Bike hire or other optional services
Any applicable charges should be listed under Terms of This Property on the accommodation page. Your provider will also confirm relevant charges before your stay.
Optional services must be arranged directly with the accommodation provider and will be subject to the provider’s availability, prices and policies.
Will I Need to Pay a Security Deposit?
Most holiday-home providers require a refundable security deposit.
The amount, payment method and refund conditions vary by property. Check the accommodation page under Terms of This Property for details.
Your accommodation provider will confirm the security deposit arrangements before your arrival.
How Do I Cancel or Change My Booking?
To request a cancellation or change, email the Getaways Ireland Support Team at info@getawaysireland.ie.
The following cancellation charges apply to holiday-home bookings:
- More than six weeks before arrival: A cancellation charge of 50% of the total booking cost applies.
- Less than six weeks before arrival: A cancellation charge of 100% of the total booking cost applies.
- Bookings made within six weeks of arrival: If you subsequently cancel, a cancellation charge of 100% of the total booking cost applies.
Changes are subject to availability and the individual accommodation provider’s terms.
What Is Included in My Self-Catering Break?
Inclusions vary between holiday homes and apartments. Depending on the property, your stay may include:
- Wi-Fi
- Towels
- Bed linen
- Parking
- Access to leisure facilities
- Discounts for nearby attractions
Check the individual accommodation page before booking for a complete list of facilities and inclusions.
If you require a cot, accessible facilities, pet-friendly accommodation or another specific service, check the property terms and contact the accommodation provider before your stay.